Terms Conditions

1. Terms & Conditions

1.1 Who we are

Silly School Education is operated by Silly School Education Ltd, a company registered in England and Wales under company number 14954684. Our registered address is 44 Ditton Green, Woodditton, CB8 9SQ.

1.2 What these terms cover

These Terms & Conditions apply to your use of the Silly School Education website, subscription platform, videos, songs, downloadable resources, emails, free resources and any related services we provide.

By creating an account, starting a free trial, purchasing a subscription, downloading a resource or using our website, you agree to these terms.

1.3 Adult accounts only

Accounts are intended for adults, including teachers, school staff, parents, guardians, home educators and other adults using the service for educational purposes. Children must not create accounts themselves.

If children watch or use our content, this must be under the supervision and responsibility of an appropriate adult.

1.4 Educational use

Our content is designed to support education, teaching, learning and classroom use. It is not a replacement for professional teaching judgement, school safeguarding policies, curriculum planning, medical advice, specialist educational advice or any statutory responsibility held by schools, teachers, parents or guardians.

1.5 Account security

You are responsible for keeping your login details secure. You must not share your login details with anyone outside your own authorised use or licensed school/group plan. If you believe your account has been accessed without permission, please contact us as soon as possible.

1.6 Acceptable use

You must not use Silly School Education:

for unlawful, harmful, abusive or misleading purposes;
to copy, scrape, download, reproduce or redistribute our content except as allowed by these terms;
to share paid resources publicly or with unlicensed users;
to attempt to bypass payment, access controls or platform restrictions;
to upload or transmit viruses, malware or harmful code;
to interfere with the security, performance or operation of the website or platform.

1.7 Availability of the service

We aim to keep Silly School Education available and working well, but we cannot guarantee uninterrupted access. The website may occasionally be unavailable due to maintenance, updates, technical issues, third-party platform issues or circumstances outside our control.

We may update, remove, replace, reorganise or improve content at any time.

2. Subscriptions, Trials, Billing & Refunds

2.1 Free trials

We may offer a free trial, such as a 7-day trial. Trial length may vary depending on the offer available at the time you sign up.

At the end of the trial period, your subscription will automatically become a paid subscription unless you cancel before the trial ends.

By entering your payment details at sign-up, you authorise payment to be taken when your trial ends unless you cancel in time.

2.2 Subscription plans

Subscription fees, billing intervals and included access are shown at checkout. Plans may be monthly, annual, individual, group or school-based, depending on what is available at the time of purchase.

We are not currently VAT registered, so VAT is not added unless this changes in the future.

2.3 Payments

Payments are processed securely through Kajabi Payments and its payment-processing partners. We do not directly store your full payment card details.

You are responsible for ensuring your payment details are accurate and up to date. If payment fails, access may be paused, restricted or cancelled.

2.4 Renewals

Monthly subscriptions renew each month unless cancelled before renewal. Annual subscriptions renew each year unless cancelled before renewal.

Annual subscriptions are billed in full upfront.

2.5 Cancellations

You can cancel your subscription through your account settings where available, or by contacting us at [email protected].

If you cancel during a free trial, no payment should be taken, provided cancellation is completed before the trial ends.

If you cancel after a payment has been taken, your access will normally continue until the end of the billing period already paid for.

2.6 Refunds

Except where required by law, subscription payments are non-refundable. This includes monthly payments, annual payments, renewals, part-used billing periods, unused access, failure to use the service, accidental continuation after a trial, and cancellation after payment has already been taken.

Refunds may be issued at our discretion or where required by law, including where a duplicate payment has been taken in error or where a payment has been taken due to a clear technical fault.

Nothing in these terms limits any legal rights that cannot lawfully be excluded.

2.7 School and group subscriptions

School and group plans cover the number of users agreed at purchase or confirmed in writing. Access must not be shared beyond the licensed staff/users.

Group and school subscriptions are normally billed annually. Where trial access is offered for a group or school, this may be limited to one trial login rather than full access for every member of staff.

Misuse of group access, sharing logins, exceeding agreed user limits or distributing paid content outside the licensed group may result in suspension or termination of access.

3. Content, Copyright & Licence

3.1 Our content

All songs, videos, animations, graphics, characters, teaching resources, PDFs, downloads, text, lesson materials, designs, branding and other content made available through Silly School Education are owned by or licensed to Silly School Education Ltd unless stated otherwise.

3.2 What you may do

During an active subscription or authorised free access period, you may use our content for personal educational use, classroom teaching, school teaching, tutoring, home education or other reasonable educational purposes covered by your subscription or access arrangement.

You may download and use resources made available for download, provided they are used only for your own classroom, school, group, tutoring or home education use and are not shared publicly or resold.

3.3 What you may not do

You must not, without our written permission:

copy, reproduce, sell, resell, license, rent, publish or commercially exploit our content;
upload our paid resources to public websites, social media, file-sharing platforms or resource marketplaces;
share paid downloads with people who are not covered by your subscription or school/group licence;
remove branding, copyright notices or watermarks from our resources;
use our songs, characters, videos, animations or materials to create competing products or services;
record, rip, scrape, bulk download or redistribute videos or platform content;
use our content in any way that suggests we endorse another product, school, business, channel or organisation without permission.

3.4 Free resources

Free resources are provided for educational use only. You may use them in your own classroom, school, tutoring, home education or educational setting. You must not sell them, upload them to public resource sites, claim them as your own or use them as part of a competing paid product.

3.5 User feedback and testimonials

If you send us feedback, reviews, comments, testimonials or suggestions, you allow us to use them for business, marketing, website and service-improvement purposes. We will aim to use teacher/customer comments fairly and respectfully.

4. Liability

4.1 Educational resources

We work hard to make our content useful, accurate and suitable for educational use, but we do not guarantee that every resource will meet every curriculum, school policy, learning need or individual requirement.

Teachers, schools, parents, guardians and other responsible adults must decide whether content is appropriate for their pupils, children, setting and intended use.

4.2 No guarantee of outcomes

We do not guarantee any specific learning outcome, assessment result, school performance, pupil progress, platform result, revenue result or business outcome from using our content or service.

4.3 Limits of liability

To the fullest extent permitted by law, Silly School Education Ltd will not be liable for indirect, incidental, special or consequential loss, loss of profit, loss of business, loss of data, loss of goodwill or loss arising from misuse of the service.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

5. Privacy Policy

5.1 Who controls your personal information?

Silly School Education Ltd is the controller of personal information collected through our website, subscription platform, forms, free resources and communications.

You can contact us at [email protected].

5.2 Information we may collect

We may collect and use:

name and contact details, including email address;
account login details and subscription information;
school, organisation or role information where provided;
billing, payment and transaction information;
form submissions, free resource requests and email preferences;
customer support messages and communications;
technical information such as IP address, browser type, device information and website usage data;
marketing engagement information, such as email opens, clicks and downloads where available.

5.3 Why we use personal information

We use personal information to:

provide and manage subscriptions, accounts and access to content;
process payments and manage billing;
send free resources requested by users;
send service emails, account emails and transactional messages;
send marketing emails where permitted;
respond to enquiries and support requests;
improve our website, resources, customer experience and marketing;
protect our website, platform, business, users and content;
comply with legal, accounting and regulatory obligations.

5.4 Lawful bases

We rely on different lawful bases depending on how and why we use personal information. These may include:

Contract: to provide subscriptions, accounts, downloads, billing and support.
Consent: for some marketing communications or non-essential cookies where consent is required.
Legitimate interests: to operate, improve, protect and promote our educational service, provided those interests are not overridden by your rights.
Legal obligation: where we need to keep records or comply with applicable law.

5.5 Marketing emails

If you request a free resource, join our mailing list, start a trial, purchase a subscription or otherwise show interest in Silly School Education, we may send you relevant emails about resources, platform updates, offers and educational content where permitted by law.

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us.

5.6 Who we share data with

We may share personal information with trusted service providers who help us run our website, subscription platform, payments, email marketing, analytics, hosting, customer support and business administration.

These may include Kajabi and its payment-processing partners, email service providers, analytics tools, website hosting providers, professional advisers and authorities where legally required.

We do not sell personal information.

5.7 International transfers

Some of the service providers we use may process information outside the UK. Where this happens, we rely on appropriate safeguards or lawful transfer mechanisms as required by data protection law.

5.8 How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, managing accounts, handling enquiries, maintaining business records, meeting legal obligations and resolving disputes.

We may retain some transaction, accounting or legal records for longer where required or reasonably necessary.

5.9 Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to our use of your personal information, and to request portability of your data.

You may also withdraw consent where we rely on consent. Withdrawing consent will not affect processing that took place before consent was withdrawn.

To exercise your rights, contact us at [email protected].

5.10 Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the UK Information Commissioner’s Office.

6. Cookies

6.1 What cookies are

Cookies and similar technologies are small files or tools used to store or access information on your device. They help websites work, remember choices, understand usage and improve services.

6.2 How we use cookies

Our website and platform may use cookies or similar technologies for:

essential website and platform functionality;
login, security and account access;
checkout, payment and subscription processes;
analytics and website improvement;
marketing, advertising or tracking where enabled.

6.3 Cookie consent

Some cookies are necessary for the website or platform to work. Non-essential cookies, such as analytics or marketing cookies, may require your consent. Where a cookie banner or consent tool is shown, you can manage your preferences there.

6.4 Managing cookies

You can also control cookies through your browser settings. Blocking some cookies may affect website functionality, login, checkout or access to the platform.

7. Changes, Suspension & Termination

7.1 Changes to these terms

We may update these terms from time to time. The latest version will be posted on this page. If changes are significant, we may provide additional notice where appropriate.

7.2 Changes to pricing

We may change pricing, plans or features from time to time. Changes will not affect payments already made for the current billing period, unless required by law or agreed with you.

7.3 Suspension or termination

We may suspend or terminate access if we reasonably believe these terms have been breached, payment has failed, access is being misused, content is being unlawfully shared, or use of the service creates risk to us, our users, our platform or our content.

8. Contact

For questions about subscriptions, cancellations, invoices, privacy, data rights, school access or these terms, please contact:

Silly School Education Ltd
Company number: 14954684
Registered address: 44 Ditton Green, Woodditton, CB8 9SQ
Email: [email protected]